Determined by your description, the call you been given seems for being a rip-off. Telus can take customer protection extremely critically, and we want to assure you of the next:
I have already been a Telus customer considering that 2001. I moved to my new area in August of 2020 and I am nevertheless expecting an optik Television box that I experienced purchased suitable immediately after I moved in.
Looks like somebody dropped the ball on your own Optik TV box. I'd comply with up with them to get this sorted out.
I needed to Speak to CS currently with Chat as well as Office I want to talk to is only accessible by telephone. The CS on Chat organized a connect with again at an agreed upon time slot. When that Division known as me afterwards I obtained anything sorted out.
The folks undertaking this are not resellers. They can be scum and con artists. And they need to be prosecuted.
I must employ the service of an electrician and purchase it myself, to take the cable down from the house and take away it. I believe the neighbor must do this as well. The phone cable lawfully belongs to Telus up right up until it connects to the home. I think I'll deliver them a Monthly bill.
I am in search of the cell phone number to simply call to speak to a agent and wanting to know when they can be found in the weekend. I intend to make payment arrangements and made an effort to on chat, even so they advised me I need to connect with.
Has any person been billed for telus and almost nothing was even connected? N they wont pay me again yesterday
The TELUS group acknowledges that our function spans lots of Territories and Treaty parts and we're grateful for the normal Know-how Keepers and Elders who're with us today, individuals who have absent before us along with the youth that encourage us.
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Simply kind the small print of your inquiry within a concept and it'll be despatched to some human agent. Messaging here is asynchronous (non-Dwell), so that you can near the application or go regarding your working day though the agent functions in the direction of discovering you a resolution.
Certainly I attempted chat and bought linked with a Stay Telus TV support Canada man or woman but they advised me I had to call. Unsure what the Reps over the chat can assist with.
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You can then get a textual content concept once the agent responds, and you may stick to up at your earliest usefulness.
Then you start to complain you ended up promised things not included in the legit merchandise. Because your personal details was accustomed to increase this to the account, How are you going to get when instructed we did not offer you that. It will eventually appear like you personally subscribed.